found drama

RE: Conceptual Debt is Worse than Technical Debt

This post practically reads like advocacy for UX Architects and (more broadly) Lean UX, or some similar approach of product design with built-in idea validation. A point that particularly resonated with me was the assertion around product inertia — this idea that if you get a product out in the market, there’s a tendency for it to stay the same — even if its initial design was poor — because of the danger of alienating the customers that did stick it out and learn that original-but-poor design.

About !undefined