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Daily Archives: February 3, 2010

tweet my customer service issues

by Rob Friesel

Or:  on not listening, retail communication break-downs, and getting help via so-called social networking. In case you haven’t been following the thread[1], our family just enjoyed quite the roller coaster ride thanks to a broken dishwasher and our (ultimately, eventually successful) attempts to replace it through Best Buy.  I’m sure that there’s a lesson to be learned […]